Customer Profiles
“I rate this as an excellent building experience.”
Armstrong Steel Buildings Comes Through, on Time & on Budget, in Wisconsin
Al M. of Irma, Wisconsin has worked in construction for most of his life so he knows a thing or two about putting up a steel building. When the time came for him to build his own storage facility, he didn’t want to cut corners. He wanted the best. So it’s no surprise that he went with Armstrong Steel, America’s preferred manufacturer of pre-engineered metal buildings.
Al is a process piping resource for contractors and plant engineers. He works diligently to be precise and cost effective for his customers and expects the same as a consumer. Al had previously built two other buildings for himself through other steel building companies and simply wasn’t impressed. Al realized that ‘you get what you pay for’ when it comes to the construction industry and was ready to find a company with a better quality steel building. He reached out to Armstrong Steel to make sure the job was done right.
Education over Pressure
Much like Al, Armstrong Steel is focused on providing accurate, affordable, and high quality products to every customer. After a few conversations with an Armstrong Steel building consultant, Al noted that Armstrong’s goal was not to pressure him into buying a building, but to educate him and ensure he would wind up with the high quality steel building he needed. Armstrong Steel recognizes that the project is not just a building; it’s an investment. The better informed and educated a customer is about the process, the better off they’ll be.
“I’m extremely pleased with the way my Armstrong building turned out. I purchased my building with rigid frames at all locations. I highly recommend this option for ease of assembly, versatility, and strength. This is the third steel building that I have assembled myself, and I did not give the previous suppliers a recommendation. The detailing on this building was top notch. Kitty, in Armstrong’s shipping department, was a pleasure to work with. The building was delivered just as they promised. I rate this as an excellent building experience,” says Al M.
Obsessive Attention to Detail
Armstrong Steel delivered and supplied Al with a building on time and on budget. Armstrong goes above and beyond industry standards. By staffing in-house detailers rather than subbing the detailing work out overseas like many brokers choose to do, Armstrong Steel ensures the building parts line up without defect, every time.
"You know, if you make a customer unhappy they're not going to tell five friends, they're going to tell five hundred friends. We have the right kind of culture here at Armstrong Steel that obsesses over every customer’s wants and needs and we have so many clients who treat us so well. We're at a point now where we have all of the things we need to build an important and lasting industry powerhouse. We're just going to continue honoring our customers and making great buildings! Everything else will fall into place. Word of mouth is very powerful," says Ethan Chumley, Founder and CEO of Armstrong Steel Buildings.
In this industry, you get what you pay for but at Armstrong Steel you always get more than you pay for.